“[…] technology is not simply a tool—neutral on all possible outcomes, good or bad—but something more dynamic, messy and complicated. It’s a complex system where the workings of both the technology and our society, and crucially, how they interact with each other matter greatly[…]
Instead, it’s always important to pay attention to a company’s incentives, and especially how it makes money. This is especially crucial with digital platforms, where the real mechanisms aren’t as easily visible. […]
“we still face this idea that the internet is a game, that the virtual world is something distinct from the real one. This condescension is even embedded in the phrase IRL—“in real life,” meaning not online.” […]
This complex interplay between business models, technology, and existing power structures in our society means that we have to move beyond simple narratives: The underdog is winning! Technology is liberating us! The underdog has lost! It must be technology’s fault! […]
The social contract is broken, and that’s why the game feels rigged. […]
When things are so unequal, and power so concentrated on one side, moralizing takes about whether r/WallStreetBets is a mob ring hollow. What makes them “a mob” for trying to profit together, while Davos is a distinguished gathering? […] But the internet isn’t a pony that empowers only the nice groups we like (Arab Spring dissidents, but not white supremacists), nor does it magically and instantaneously alter the power dynamics in society (so the underdog can suddenly be assured of a Hollywood ending).”
Zeynep Tufekci
Great article by Zeynep Tufekci published on The Atlantic. A highlighted a few parts below, but you should read it whole: https://www.theatlantic.com/technology/archive/2021/02/gamestop-mess-shows-internet-rigged-too/618040/