I hate these condescending “I don’t like discounts” popup when I am cancelling a service. It is a sure way to loose me as a customer.
The last, but not the only, company treating me as stupid and loosing a customer was Zoom. I was already feed up with their bad privacy related practices and security track record and the project I was using it doesn’t require Zoom anymore, so I was downgrading to the free plan. After this “wooo-we-are-so-clever” message, not just I downgraded, as I will take my sweet time to pay the last invoice.
Way to go, Zoom.
